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Before you order
Good to know, before you pick.
- What size should I order?True to size, half sizes included. The size finder does the math for you.
- Do you have a wide fit?On boots with a Fit option, choose Wide in your usual size. Same length, more room.
- When will my order arrive?Plan on 2 to 5 weeks from order to doorstep, with a tracking number by email.
- Can I return or exchange?How returns and exchanges work, on one page.
- Real leather or vegan leather?The same boot in two materials. How to tell them apart, and which to pick.
- Where is my order?Look it up with your order number and email, or your tracking number.
- Any customs fees?On US orders, import duties and tariffs are pre-paid. Other countries: see the shipping page.
- What do other buyers say?Read the reviews, printed word for word.
- Who is behind Skatheia?Who we are, and where the boots are made.
- Is there a discount code?Code WITCH60 applies itself at checkout on Leather Boots. Nothing to type.
- Can I cancel or change my order?What can still be changed, and until when.
- Still unsure? Ask us.cs@skatheia.com. Ask before you order, we are glad to help.