Frequently Asked Questions
Our boots are designed with a comfortable fit that accommodates wider feet better than standard fashion boots. Check our size guide for detailed measurements before ordering.
Our outsoles are heat-bonded — cemented, then oven-cured so the bond won't give out. The cushioned foam insole is removable if you prefer custom orthotics. Built to handle daily wear, not just look good on a shelf.
Some sizes ship from our stock. The rest are made to order — allow 5–10 business days production, then 2–4 weeks shipping. Either way, every design stays fresh. We ship to 50+ countries.
Not right? You're covered. We offer a free size exchange (1x per order) and a 30-day guarantee. Contact cs@skatheia.com. Full details →