SHIPPING & DELIVERY
Some styles ship from stock, others are made for you after you order. Either way, your total estimated delivery is 2–5 weeks, depending on where you are.
DELIVERY & SHIPPING COST
Times below are the shipping leg, counted from the day your pair is packed and on its way.
- United States — 7–15 business days — $14.99 (+$9.99 per extra pair)
- United Kingdom — 10–18 business days — $14.99 (+$9.99 per extra pair)
- Canada — 10–20 business days — $16.99 (+$9.99 per extra pair)
- Australia & New Zealand — 10–20 business days — $14.99 (+$9.99 per extra pair)
- European Union — 10–20 business days — $14.99 (+$9.99 per extra pair)
- Rest of World — 15–25 business days — $14.99 (+$9.99 per extra pair)
USA — TARIFF & CUSTOMS FEES
For US customers, all applicable import duties and tariffs are pre-paid by Skatheia. You will not be charged any surprise customs fees upon delivery.
UK, CANADA, AUSTRALIA, EU & OTHER INTERNATIONAL CUSTOMERS
Orders shipped to the United Kingdom, Canada, Australia, New Zealand, the EU, and other international destinations may be subject to import duties and taxes imposed by your country's customs authority. These fees are the responsibility of the customer and are not included in the product price or shipping cost.
ORDER TRACKING
Once your order ships, you will receive a tracking number via email. You can use this to follow your package every step of the way.
SHIPPING ISSUES
- Lost packages: If your tracking shows no update for 15+ business days after shipping, contact us and we will investigate or send a replacement.
- Damaged in transit: If your boots arrive damaged, email us with photos within 48 hours of delivery. We will send a replacement at no cost.
CONTACT US
For shipping questions, email us at cs@skatheia.com.
