Cancellation Policy
CANCELLATION POLICY
You may cancel your order before production begins. Production typically starts within 1–2 business days of ordering.
To request cancellation, email cs@skatheia.com as soon as possible with your order number.
Once production has started, we cannot cancel the order — but you’re still covered by our 30-Day Guarantee.
REFUND FOR CANCELLED ORDERS
Approved cancellations receive a full refund to your original payment method within 5–10 business days.