CANCELLATION POLICY

You may cancel your order before production begins. Production typically starts within 1–2 business days of ordering.

To request cancellation, email cs@skatheia.com as soon as possible with your order number.

Once production has started, we cannot cancel the order — but you’re still covered by our 30-Day Guarantee.

REFUND FOR CANCELLED ORDERS

Approved cancellations receive a full refund to your original payment method within 5–10 business days.